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Code of Ethics
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Code Of Ethics
AccessibleNet expects all Associates
to uphold the principles of fairness, honesty and integrity in all
dealings and activities as Associates.
This Code of Ethics forms part of the AccessibleNet Policies &
Procedures and all other regulations and agreements currently in place
which bind every Associate.
Any serious breach of the Code,
Policies and Procedures, regulations and agreements in place will
involve action(s) being taken by AccessibleNet in accordance with the
AccessibleNet Policies & Procedures.
The Code of Ethics explains proper conduct of business for Associates to practice.
Additionally, AccessibleNet encourages all Associates to obtain and
observe the Code of Ethics that has been provided by any DSA (Direct
Selling Association) in Associate’s respective countries if and
where applicable.
It is a mandatory requirement that Associates comply with the Code of Ethics at all times.
Part A - Conduct
1. Dealing With The General Public
1.1 Contact & Communications
1.2 Presenting Opportunity
1.3 Conducting Business
1.4 Explaining Business Plan
Part B - Obligations
2. General Obligations
2.1 Authorization Limit
2.2 Poaching Associates
3. Use of AccessibleNet Property
4. Product Claims
5. Obligations Of Associates
5.1 Promote Ethical Business Practice
5.2 AccessibleNet's Obligations
Part C – Applications
6. Application Of The Code Of Ethics
6.1 Compliance
6.2 Administration
7. Ethical Contact
8. Potential Independent Representative Assistance
8.1 Explanation to Prospect
8.2 Application Subject To Acceptance
9. Complaints
“I Am Committed To My Success”
Part A - Conduct
1. DEALING WITH THE GENERAL PUBLIC
1.1 Contact & Communications
An Associate:
(a) |
will at all times, when
contacting anyone either from a telephone list or by other means,
respect the privacy and wishes of the person contacted; |
(b) |
will never engage in
objectionable or abusive conduct, aggressive conduct when contacting or
dealing with any other person in relation to AccessibleNet or
opportunity it provides; |
(c) |
will offer the opportunities of,
and associated with AccessibleNet on its merits without exaggeration,
concealment, curiosity or misrepresentation; |
(d) |
will ensure they maintain the
Associate's personal presentation in dress, language and documentation
to the highest possible standard; |
(e) |
Will observe the provisions of the law and good manners regarding times and days when making the call and appointments. |
1.2 Presenting Opportunity
An Associate presenting the Business Plan at any time, conducting a
Training Event or Seminar or AccessibleNet Associate Meeting will:
(a) |
not falsely represent to any
person any details regarding the financial rewards available under the
AccessibleNet Compensation Plan; |
(b) |
not make any false or misleading
representations about the features of AccessibleNet’s products,
services and programs, including as to the Associate standard, quality,
value, characteristics, accessories, uses for a particular purpose,
merchantability or benefits; |
(c) |
not make any false or misleading representations about the price of AccessibleNet products or services; |
(d) |
not engage in conduct that is
liable to mislead anyone as to the nature, manufacturing process,
characteristics, suitability for purpose or quality of any
AccessibleNet products or services; |
(e) |
not make any false or misleading representations concerning the need by anyone for goods or services; |
(f) |
make it thoroughly clear to any
person to whom the Associate discusses the opportunity that financial
rewards to Associates are based on an Associate’s individual
performance; |
(g) |
Use official literature as approved by AccessibleNet including forms, scripts and other tools. |
1.3 Conducting Business
An Associate must not at any time:
(a) |
take advantage of another
person’s disabilities or weaknesses, such as illness, age, , lack
of education or unfamiliarity with language; |
(b) |
actively solicit or demand
orders for AccessibleNet products by anything other than an offer to
collate any order an Associate wishes to make, including by the use of
physical force, undue harassment or coercion; |
(c) |
refuse to identify themselves when requested to do so. |
1.4 Explaining The Business Plan
(a) |
When presenting or discussing
the AccessibleNet Business Plan and the Benefits which might be
available, an Associate must generally rely for reference on
AccessibleNet literature and observe the following regarding the
contents of the business Plan : |
|
(i) |
if predictions as to
profitability are made, they should reflect what an average person
carrying on the Business would achieve under normal circumstances; |
(ii) |
if any estimates of profits are made, the assumptions on which they are based should be clearly stated; |
(iii) |
where there is no previous
experience on which to base expectations as to profitability this
should be stated when making the representation. |
|
(b) |
When presenting or discussing the AccessibleNet Business Plan, an Associate must not make false representations concerning: |
|
(i) |
any risks likely to be associated with carrying on the Business; |
(ii) |
the amount of time the average person would have to devote to carrying on the Business; |
(iii) |
the annual expenditure and
the annual gross income which the average person carrying on the
Business might expect and the method of calculating those figures. |
|
Part B - Obligations
2. GENERAL OBLIGATIONS
2.1 Authorization Limit
Authorization of an Associate is limited. They shall refer any matter
pertaining to AccessibleNet to the designated Company Representative.
An Associate shall not interfere in any decision making process without
prior written approval from the Company Representative.
2.2 Poaching Associates
AccessibleNet does not condone the intentional poaching of other
competitors’ Associates or Associates from another Line of
Introduction within the AccessibleNet Business.
3. USE OF ACCESSIBLENET PROPERTY
As trademarks, logos and service marks are registered and owned by
AccessibleNet and/or its affiliates, all written materials are the
copyright of AccessibleNet, the use of trademarks, logos or service
marks or the publication of copyright materials may only be undertaken
with the written authorization from AccessibleNet and not otherwise.
4. PRODUCT CLAIMS
AccessibleNet publishes detailed data about its products and services
which is verifiable, accurate and complete. An Associate must not make
claims about any AccessibleNet products or services unless they are
sourced from appropriate official AccessibleNet literature and
accurately reflect the information contained in the appropriate
literature.
5. OBLIGATIONS OF ASSOCIATE
5.1 Promote Ethical Business Practice
An Associate will:
(a) |
ensure the Associates in his/her
group are aware of this Code and at all times carry out business
relationships either within the group or with Associates of the public;
lawfully; with courtesy and integrity; and in accordance with this Code; |
(b) |
ensure they remain well informed
regarding laws applicable to the Business and duties of an Associate
including other essential facts and public policies or regulations
which may affect such Business and duties; |
(c) |
keep confidential and not unethically use information that may be of detriment to another Associate’s Business. |
5.2 AccessibleNet’s Obligations
AccessibleNet will ensure that:
(a) |
its employees will at all times
act in a manner which does not conflict with the best legitimate
interests of an Associate and carry out duties in accordance with
professional courtesy and integrity; |
(b) |
Associates are kept well
informed regarding laws applicable to the Business and duties of
Associates and other essential facts and public policies which affect
such Business and duties and will comply with all the requirements
thereof; |
(c) |
full cooperation of its employees is given to Associates with respect to advising them about matters which affect them; |
(d) |
it acts in the Associates’ legitimate interest to the best of its abilities. |
Part C - Applications
6. APPLICATION OF THE CODE OF ETHICS
AccessibleNet and an Associate will accept the Code Of Ethics and observe its provisions.
6.1 Compliance
AccessibleNet and an Associate will ensure full compliance of the Code:
(a) |
in AccessibleNet’s case by Executives and all other employees; |
(b) |
in the Associate’s case by the Associate and the Associate’s Downlines. |
6.2 Administration
AccessibleNet will administer its dealings with Associates in a manner that is conducive to compliance of the Code Of Ethics.
7. ETHICAL CONTACT
Associate(s) must not:
(a) |
tout for or on behalf of another MLM Company or Direct Selling Company; |
(b) |
divulge confidential information to unauthorized persons or for unauthorized or unethical purposes; |
(c) |
discuss financial aspects of other Associates’ Businesses; |
(d) |
encourage another Associate to change Line of Sponsorship or Introduction; |
(e) |
engage in Cross Lining or Poaching; encourage or induce any other person to engage in Cross Lining or Poaching; |
(f) |
use AccessibleNet’s sponsored Functions, Literatures or CDs to support Cross Lining or Poaching. |
8. POTENTIAL ASSOCIATE ASSISTANCE
An Associate, either with or without an Upline’s assistance, must
at all times complete all relevant parts of an Application in the
presence of the Prospect.
8.1 Explanation To Prospect
A Sponsor or Upline must explain to the Prospect, and complete in
Associate’s presence, the details of the Application Forms so
that the Prospect comprehends that they are personally introduced by
the Upline or Introducing Associate.
8.2 Application Subject To Acceptance
The Application Form is subject to AccessibleNet’s discretion in
accepting it as a valid application and making the appointment of that
person as an Associate.
9. COMPLAINTS
If an Associate becomes aware of a breach of this Code, and wishes to
proceed to lodge a complaint, the complaint should be made in writing
in accordance to AccessibleNet Policies & Procedures.
“I Am Committed To My Success”
Good business ethics starts from YOU, the Leader. As an Associate,
I will…..
- be honest in all my dealings with AccessibleNet
- perform all my professional
activities in a manner that will enhance my reputation and the positive
reputation established by AccessibleNet
- present the marketing plan accurately and honestly, clearly portraying the level of effort required to achieve success
- accept and carry out to my best
effort all duties expected of an Associate and sponsor, including
training and supporting the downlines in my organization
- abide by all policies and procedures that are applicable to the operation of my business
- strive to ensure that my downlines are satisfied with my service and leadership
- present realistic income possibilities only, and solely in relation to the appropriate effort involved
- answer the questions and queries of prospects and downlines accurately and honestly
- present the benefits and
information of the business as stated in the Company’s official
literature and from my own personal experiences
- sponsor/refer only those people that I have developed as my own downlines and/or business prospects
- always encourage prospect(s) developed by the Associate’s initial referrers to be sponsored by them as well
- be clear that AccessibleNet is a
Network Marketing opportunity in which my income is related to my
marketing and leadership skills as well as my own personal efforts
- treat all prospects, downlines and associates with respect, goodwill, and professional courtesy
- not entice downlines from outside my Line of Sponsorship to sign under my organization
- not misrepresent the AccessibleNet’s business in any way
- not use any advertising which I know may be false or misleading
- be fair and just to my downlines
and associates, and not engage in practices which may reflect
unfavorably on myself, my organization, the Company and the
industry
- conduct myself in such a manner as
to reflect only the highest standard of integrity, frankness and
responsibility because I recognize that my actions as an Associate with
AccessibleNet have far-reaching effects
- use the information contained in all our websites for my personal, non-commercial use only
- not create any unapproved or illegal websites which will tarnish the image of AccessibleNet and its related companies
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